Cannabis-derived terpenes are aromatic compounds extracted directly from cannabis plants. They provide the distinctive flavors and aromas associated with different cannabis strains.

Store terpenes in a cool, dark place away from direct sunlight. Keep containers tightly sealed to prevent oxidation and maintain freshness.

When stored properly, our terpenes have a shelf life of 12-18 months. Always check the expiration date on the product label.

Yes, we ship to most European countries. Shipping times and costs vary by location. Please check our shipping policy for specific details.

Yes, all our terpenes undergo rigorous third-party lab testing to ensure purity, potency, and safety. Certificates of analysis are available upon request.

We accept returns within 30 days of purchase for unopened products. Please contact our customer service team to initiate a return.

Terpenes should be added at 3-10% concentration to your vape formulation. Start with lower percentages and adjust to achieve your desired flavor profile.

Yes, we offer competitive bulk pricing for larger orders. Please contact our sales team for a custom quote based on your specific needs.

We source our terpenes from premium cannabis plants. While not all products are certified organic, we prioritize quality and purity in all our offerings.

Standard shipping within Europe typically takes 3-7 business days. Express shipping options are available for faster delivery.

Yes, you will receive a tracking number via email once your order ships. You can use this to monitor your delivery status.

We accept major credit cards, debit cards, and bank transfers. All transactions are processed securely through our payment gateway.

Yes, we offer technical support and formulation guidance for manufacturers. Our team can help you optimize your products using our terpenes.

Our terpenes are primarily designed for vape and extract applications. Please contact us to discuss food-grade options if needed.

You can reach our customer support team via email or through the contact form on our website. We typically respond within 24 hours during business days.